If the custom fields in Jira remain empty, even though everything has been described in the documentation and data is stored in MOCO, this can have several causes.
The following explains how to find out the cause of the problem.
...
URL | Here the Moco base URL is used and then supplemented with /api/v1/companies | |
|---|---|---|
Method | GET | |
Header | ||
Authorization | Token token=a1fcdf5671235cdefg78816409ec70045 | Here, the Authorization Header is set as follows: "Token token=<api token>". |
Accept | application/json |
...
As a result, 200 should appear and a list of deposited clients should be visible.
...
With this information, you will be able to create a support ticket in our Service Desk Portal.
| Hinweis |
|---|
This may cause customer data (list of customers / projects / activities) from MOCO to be written to your logs. Please check the logs before passing them on to third parties or us. |